SiteOS

Privacy Policy

Last updated: April 4, 2026

SiteOS ("we," "our," or "us") operates an AI-powered website operating system that helps businesses automate their online presence. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services.

By using SiteOS, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

1.1 Personal Information

When you interact with SiteOS — for example, by filling out a contact form, scheduling a demo, or creating an account — we may collect:

  • Name and email address
  • Phone number (if provided)
  • Company name and website URL
  • Industry and business type
  • Preferred communication channel (e.g., WhatsApp, Slack, Lark)

1.2 Usage Data

We automatically collect certain information when you visit our website or use our platform, including:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URL and search terms
  • Interaction events (clicks, scrolls, form submissions)

1.3 Business Data

If you are a SiteOS customer, we process data you provide for your website operations, including:

  • Website content, brand assets, and business descriptions you upload
  • Lead and contact form submissions collected through your SiteOS-powered website
  • Analytics data related to your website's performance
  • AI-generated content, SEO configurations, and translation data
  • Chat messages sent through integrated communication tools for website management

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To operate, maintain, and improve the SiteOS platform, including AI-powered content generation, SEO optimization, multi-language translation, and visitor analytics.
  • Communication: To respond to inquiries, send service notifications, deliver reports, and provide customer support.
  • AI processing: To power our five AI engines (SEO, AI Search, Content, Data, and User engines) that automate website operations on your behalf.
  • Analytics: To understand how our website and platform are used, identify trends, and improve user experience.
  • Security: To detect and prevent fraud, abuse, and unauthorized access.
  • Legal compliance: To fulfill our legal obligations and enforce our terms of service.

3. Data Storage & Security

Your data is hosted on Google Cloud Platform (region: us-central1) using Google Cloud Run for application hosting and PostgreSQL for structured data storage. We implement the following security measures:

  • Encryption in transit (TLS/HTTPS) for all data transfers
  • Encryption at rest for stored data
  • Access controls and authentication for administrative interfaces
  • Regular security reviews and dependency updates
  • Environment-level isolation of API keys and sensitive credentials

While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate SiteOS. Each provider has its own privacy policy governing data handling:

  • Google Cloud Platform: Infrastructure, hosting, and data storage.
  • Resend: Transactional email delivery (e.g., reports, notifications, contact form confirmations).
  • Anthropic (Claude API): AI content generation, SEO analysis, and natural language processing.
  • ElevenLabs: Text-to-speech voice generation for chatbot interactions.
  • Analytics providers: Website visitor analytics and behavior tracking.

We do not sell your personal information to third parties. Data shared with third-party services is limited to what is necessary for them to perform their functions.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data. We honor these rights for all users, including those protected under the General Data Protection Regulation (GDPR) and similar frameworks:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Right to data portability: Request your data in a structured, machine-readable format.
  • Right to restrict processing: Request that we limit how we process your data.
  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at service@wayjet.io. We will respond within 30 days.

6. Cookies

We use cookies and similar technologies to:

  • Essential cookies: Maintain session state, authentication, and core platform functionality.
  • Analytics cookies: Understand how visitors interact with our website to improve the experience.
  • Preference cookies: Remember your language and locale preferences.

You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

7. Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

  • Account data: Retained for the duration of your active account, plus 90 days after deletion request to allow for recovery.
  • Contact form submissions: Retained for up to 24 months unless you request earlier deletion.
  • Analytics data: Aggregated and anonymized after 26 months.
  • Business/website data: Retained for the duration of your subscription. Upon cancellation, data is deleted within 60 days unless you request an export.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify active customers via email for significant changes

We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: